Free calculator • Instant insight • Share-ready
Capture Net Promoter Score and Customer Satisfaction in seconds. Plug in your response counts, export a polished PNG chart and CSV, then push visitors toward a deeper customer feedback workflow.
Enter response counts across promoters (9-10), passives (7-8), and detractors (0-6). We calculate the exact NPS and highlight your loyalty tier instantly.
Choose your rating scale, plug in response counts, and track the % of customers who gave top-box ratings. Perfect for support teams, SaaS dashboards, and weekly standups.
The export-ready canvas below updates live. Download as PNG for decks or CSV for spreadsheets.
Drop this iframe anywhere (Notion, blogs, partner sites) to give visitors instant access and earn backlinks back to FunSurveys.
Tip: embed version hides the marketing hero so the tool fits cleanly in any layout.
Send branded, multi-step customer journeys with RapidoForm — the advanced survey and form builder powering FunSurveys. Trigger automations, sync to CRMs, and build dashboards your leadership team will love.
Explore RapidoForm surveys →Unlimited survey logic, real-time analytics, and HIPAA-ready compliance layers.
NPS is (% of promoters) minus (% of detractors). Promoters are respondents scoring 9 or 10, detractors score 0-6, and passives score 7-8. The result ranges from -100 to +100. Anything above 50 is considered excellent.
We treat “top-box” responses as satisfied customers. On a five-point scale that means ratings of 4 or 5. For shorter scales, only the highest rating counts. The CSAT score is the percentage of total responses that fall into the top box.
Absolutely. Use the PNG export for slide decks, the CSV export for spreadsheets, or copy the shareable link with your exact response distribution pre-loaded. You can also embed the widget on internal wikis or client dashboards.
RapidoForm unlocks automated survey triggers, branded themes, conditional logic, and analytics built for growth teams. When you are ready to graduate from manual spreadsheets, RapidoForm keeps customer feedback flying in.
